Problem with new Airport Base Station

[Deano]

To be honest, the problem is not with the new base station, but with trying to get other computers to use its network. This one is connecting fine (obviously), but my son's iMac upstairs Network says 'Airport has a self-assigned IP address and may not be able to connect to the Internet'  -- sure enough it won't. I have tried the diagnostics route, restarting the cable modem etc, but no dice.  The Airport menu shows all four bars bold, but the tarnsartin thing won't connect.

What do I do? How do I assign it an IP that will connect?

TIA

[Col]

The settings for an AirPort depend on the layout of the network and the protocol use by the ADSL or fibre optic modem used t connect to the Internet. for example when connecting to a fibre optic network that uses PPPoE with a user ID and password, you generally need to put those into the Airport using AirPort Utility.
A simple arrangement such as connecting to a YahooBB modem uses DHCP which is the default setting for routers. Apple have a PDF called Configuring Wireless Networks which proved very useful to.

I was recently asked to troubleshoot a home network where the AirPort just would not seem to work -as either a wired or wireless router. The problem was Norton Security Suite or whatever it is called. Once we uninstalled that, everything was fine.

But as for your network, we need more specifics.

[Deano]

The settings for an AirPort depend on the layout of the network and the protocol use by the ADSL or fibre optic modem used t connect to the Internet. for example when connecting to a fibre optic network that uses PPPoE with a user ID and password, you generally need to put those into the Airport using AirPort Utility.
A simple arrangement such as connecting to a YahooBB modem uses DHCP which is the default setting for routers. Apple have a PDF called Configuring Wireless Networks which proved very useful to.

I was recently asked to troubleshoot a home network where the AirPort just would not seem to work -as either a wired or wireless router. The problem was Norton Security Suite or whatever it is called. Once we uninstalled that, everything was fine.

But as for your network, we need more specifics.

JD replies >> on this computer  the Network says Airport has the IP address ***.***.***.***
Airport Utility says the Airport Extreme Base Station is working fine with the IP address **.**.*.*
My son's iMac Network says Airport has a self assigned IP and probably will not be able to connect -- which it won't
It is a DHCP connection with a WPA2 security password. I have upgraded the base station firmware.

Does that make life any easier? 

TIA

[Deano]

To be honest, the problem is not with the new base station, but with trying to get other computers to use its network. This one is connecting fine (obviously), but my son's iMac upstairs Network says 'Airport has a self-assigned IP address and may not be able to connect to the Internet'  -- sure enough it won't. I have tried the diagnostics route, restarting the cable modem etc, but no dice.  The Airport menu shows all four bars bold, but the tarnsartin thing won't connect.

What do I do? How do I assign it an IP that will connect?

TIA

Sometimes the simplest solutions are the answer. What I should have done was 'replace an existing base station with Airport Extreme'. Once I selected this option with Airport Utility -- Bob was my uncle and all was well. No more silliness with self-assigned IP adresses etc. All sorted now...

[Col]

Glad it's sorted now.

[Denny Crane]

Sometimes the simplest solutions are the answer. What I should have done was 'replace an existing base station with Airport Extreme'. Once I selected this option with Airport Utility -- Bob was my uncle and all was well. No more silliness with self-assigned IP adresses etc. All sorted now...

Thanks for telling us your solution. Who could have thought to do this as an immediate solution?

Norm

[Deano]

Sometimes the simplest solutions are the answer. What I should have done was 'replace an existing base station with Airport Extreme'. Once I selected this option with Airport Utility -- Bob was my uncle and all was well. No more silliness with self-assigned IP adresses etc. All sorted now...

Thanks for telling us your solution. Who could have thought to do this as an immediate solution?

Norm

I would have appreciated it if Apple Computer had mentioned this was the recommended path when changing an old base station for new. I thought making a new network would be best but no way Jose. You live and learn. No harm done....

[Jimmie]

Deano,

Apple doesn't tell you to 'replace an existing base station with Airport Extreme' because it's not always the solution. It only worked for you because it fit your situation.

I have an item in my BBapply FAQ that explains how to add a router. It's not about how to do the actual configuration--that should come from the manufacturer. Rather, it's about what you have to know before you even open the router's manual. It's about how to get a grip on what it is you have now and what you have to do to get where you want to go. You can see it here:

http://bbapply.com/faq/add-a-router.html

Jimmie

[Deano]

Deano,

Apple doesn't tell you to 'replace an existing base station with Airport Extreme' because it's not always the solution. It only worked for you because it fit your situation.

I have an item in my BBapply FAQ that explains how to add a router. It's not about how to do the actual configuration--that should come from the manufacturer. Rather, it's about what you have to know before you even open the router's manual. It's about how to get a grip on what it is you have now and what you have to do to get where you want to go. You can see it here:

http://bbapply.com/faq/add-a-router.html

Jimmie

Thanks for that Jimmie. I'm sure it'll come in useful sometime when the memory banks are becoming defective.